Unlocking Tangible Value across the Logistics & Shipping Industry

Unlocking Tangible Value across the Logistics & Shipping Industry

The Logistics and Shipping industry forms the backbone of global supply chain management. Industry data reveals that Logistics companies have been under tremendous pressure to increase the top-line, reduce operational costs, and manage consistency and transparency in their business processes.

This situation has necessitated a paradigm shift in business process execution and management. Some of the large players in the Logistics industry have experienced a first mover advantage by consolidating and outsourcing their routine business processes. This has benefited Shipping and Logistics companies worldwide. Small and mid-sized companies, who have not yet considered outsourcing of business processes, have a genuine opportunity to adopt and integrate available solutions into their operating model and unlock substantial value in their organizations.

The Need for Outsourcing

Changing markets, new trends and customer demands have forced logistics companies to become more efficient, and with that the need for companies to re-evaluate their approach to business process management.

Few challenges that are driving outsourcing:

  1. Generating and replicating - vast amounts of data and documents.
  2. Shortage of resources and the right skills to meet the expectations of customers.
  3. With a global operating base - different procedures, processes and IT systems are being used.
  4. Increasing Cost of labour, insufficient utilization and late adoption of technology.

Right Sourcing – The panacea for Logistics process management

Finding and seamlessly resolving business process challenges is a cumbersome task for any Shipping and Logistics company.  It’s not only about outsourcing business processes; It’s about ‘Right Sourcing’. Since logistics process management has a direct impact on a company’s profitability; it is imperative to make a judicious selection in the right partner. This is where a company like Cenza – a leading Managed Business Process Services company can simplify logistics processes by offering relevant solutions that will help Shipping and Logistics companies unlock tangible value from outsourcing.  The direct impact can be seen in:

1. Improved Efficiency:

  • Facilitates companies to focus on core issues such as better procurement or building an effective relationship with customers and service providers.

2. Reduced Operations Cost:

  • Help reduce operational cost significantly up to 60%.

3. Scalability & Flexibility:

  • Provide scale and flexible skilled resources to match ever-changing logistics companies’ business requirements.

4. Real-Time Monitoring & Reporting:

  • On-demand real-time cargo tracking and tracing reports.

A brief overview

As a trusted and preferred business process outsourcing partner, Cenza has for more than 15 years delivered substantial reduction in operational cost and fast ROI to our clients worldwide.

We have developed deep capabilities in logistics business processes with a specific focus on Documentation, Freight Audit, Bill of Lading Audit, Track and Trace, and Invoice Management.

Our long-term customer partnerships are based on high standards of work, and the continuous delivery of impactful value to our clients at an affordable cost.

Contact us to find out how we can help your organization unlock real/tangible value

About the Authors: 


Nicolas Reitzel is a versatile international Logistics and Transportation professional with more than 20 years working experience in the transportation, logistics and supply chain industries. He has extensive strategic and operational experience in developing, transforming and optimizing businesses, processes and IT for transportation and logistics organizations across the globe. A Danish national, Nicolas has lived and worked in Hong Kong, China, Singapore, Indonesia, South Korea, Thailand, Netherlands, France and Denmark.


Deepak Amirtha Raj is a Research & Strategy Analyst at Cenza. He focuses on Business Strategy Research, Emerging Technologies and Advanced Analytics. He studied business at Saint Joseph’s College and had previously worked with Royal Bank of Scotland as Business Process Analyst.

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