Outsourcing or Managed Services has been in vogue for years in the world of business. In the burgeoning Logistics industry, business process documentation outsourcing has become essential because of intense global and local competition, and profitability challenges. Several Logistics companies - Freight Forwarders, Logistics Service Providers and Shipping Lines - have elected to outsource some or all back-office functions to trusted third party service providers, mostly offshore.
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